Singapore
Standard rate$4
Free above$200
Arrives in3 to 5 working days
Shipping & Delivery
Wholesome Wellness, Delivered
We ship across Singapore, Malaysia, Hong Kong, Indonesia, and Taiwan. Free delivery thresholds apply in each region.
Free
Above each region's threshold
1 to 11 days
Working day delivery window
5 Regions
SG, MY, HK, ID, TW
Delivery rates
Where We Deliver, What It Costs
Singapore and Malaysia ship at flat rates. Hong Kong is charged by parcel weight. Taiwan and Indonesia are charged by order value (and delivery zone for Indonesia). Tap “More info” for details; your exact rate is confirmed at checkout.
West Malaysia
Standard rateRM5
Free aboveRM150
Arrives in3 to 5 working days
East Malaysia
Standard rateRM8
Free aboveRM200
Arrives in6 to 8 working days
Hong Kong
FromHKD20
Free aboveHKD700
Arrives in4 to 7 working days
More info
Estimated rates by parcel weight — a guide only.
- Less than 1kgHKD20
- Less than 2kgHKD26
- Less than 3kgHKD31
- Less than 4kgHKD37
- Less than 5kgHKD37
These are estimates. Your exact shipping rate is confirmed at checkout based on parcel weight and destination.
Indonesia
FromRp12,000
Free aboveBy zone
Arrives in1 to 10 working days
More info
Shipping rate by order value and delivery zone.
Zone 1 · Java & Bali
- Below Rp300,000Rp25,000
- Rp300,000 – 599,999Rp12,000
- Rp600,000 and aboveFree
- Arrives in1 to 3 working days
Zone 2 · Sumatra & Kalimantan
- Below Rp400,000Rp110,000
- Rp400,000 – 799,999Rp60,000
- Rp800,000 and aboveFree
- Arrives in2 to 5 working days
Zone 3 · Eastern Indonesia
- Below Rp400,000Rp130,000
- Rp400,000 – 849,999Rp70,000
- Rp850,000 and aboveFree
- Arrives in4 to 10 working days
Your exact shipping rate depends on your order value and delivery zone, and is confirmed at checkout.
Taiwan
FromNT$150
Free aboveNT$3,000
Arrives in7 to 11 working days
More info
Shipping rate by order value.
- Below NT$1,500NT$250
- NT$1,500 – 2,999NT$150
- NT$3,000 and aboveFree
Your exact shipping rate depends on your order value and is confirmed at checkout.
Shipping to other international addresses can be arranged on request. Email hello@foodartstore.com or WhatsApp +65 9006 6885. We do not deliver to P.O. Box addresses.
Where is my order?
Track your order
Once your order ships you will receive a tracking link by email. You can also see live status from your account page. Need help finding an order? WhatsApp us and we will reply within one working day.
Shipping FAQs
The long-tail answers
How long does it take for delivery?
We process and ship out your order within 3 business days once payment is completed. Use the tracking information sent to you by email to check the precise delivery day. Please keep in mind there can be delays during peak season such as public holidays, festive periods, or major sales.
Can I choose a specific time and date for delivery?
All deliveries are handled by our courier partners and customers are not able to choose a specific date and time. You can check your shipment status using the tracking information provided via email once your order is fulfilled.
How can I check the shipment status?
You will receive the tracking information via email once your order is fulfilled. Use the link in that email, or sign in to your account, to track your shipment.
I missed the delivery. What should I do now?
If there is no one at the address at the time of delivery, the courier will leave a Delivery Note or message for you to call back. You can arrange a second attempt with the courier company, or pick the parcel up at the nearest branch.
Do you provide self-collection service?
Yes, you can choose to self-collect at either of our Singapore shops.
Raffles City Shopping Centre
B1-K6, 252 North Bridge Rd, Singapore 179103
WhatsApp: +65 9006 6885
Email: hello@foodartstore.com
Monday to Sunday, 10am to 10pm
Tampines Mall
Level 3, Kiosk-03, 4 Tampines Central 5, Singapore 529510
WhatsApp: +65 9006 6885
Email: hello@foodartstore.com
Monday to Sunday, 11am to 9pm
The item was damaged during shipment. Can you replace it?
We are not responsible for damages caused during shipment. However, we will help you process a refund claim with the courier in charge. Take a photo of the parcel before opening it and send it to us together with photos of the damaged item. Depending on the courier company, the refund may or may not be approved.
Do you deliver outside Singapore and Malaysia?
We deliver to Hong Kong, Indonesia, and Taiwan. For other countries, WhatsApp us and we will arrange a quote.
How do I change my delivery address after ordering?
WhatsApp us or reply to your order confirmation email within 24 hours of placing the order. We can update the address before dispatch.
