Find answers to common questions about our rewards program.
I updated my birthday after making a purchase. Can I still get my birthday discount?
Birthday discounts are valid only during your birthday month. Updating your birthdate will not apply discounts retroactively to previous purchases. Your birthday reward will be available for use on your birthday month next year.
What are the product that I purchase can earn points?
You can earn points on any products purchased at Wonderliv Food Art - Official Website, Official Retail Shops, Official FB Page, Official WhatsApp. Points are rewarded automatically on the total amount of the receipt. Except for other platform such as Shopee, Lazada, partners' store.
I purchase via WhatApps or FB Messenger or at Food Art store instead from official website, can I still join Food Art Rewards Program?
Yes you can, but first you will need to register an account with us at the official website. Then, you may provide us your email address when you place order via WhatsApp or FB Messenger or store. However, you only be able to check your points status and redeem rewards once you log into your account at official website.
How long will it takes for the points to show up in my account?
Almost in no time! You will receive the points once payment is made.
I don't see my last purchase points top up in my account, what should I do?
There is something wrong with My Account, what should I do?
We are here to assist you if you are still struggling. Please contact our support team at hello@foodartstore.com or WhatsApp us at +65 90066885, we will get back to you as soon as possible.
Join the Food Art Family. Get 10% Off
Free membership. 10% off your first order, points on every purchase, plus monthly Souper Deals and TCM wellness tips in your inbox.
BaZhenJie has become one of my favourite herbal soups. The taste is smooth and enjoyable, unlike some traditional herbal soups that can be quite bitter. It's easy to prepare, convenient for everyday use, and leaves me feeling nourished and refreshed. I will definitely continue purchasing it.
⭐⭐⭐⭐⭐ Highly Recommended!
I've been taking Good 9 from Food Art Store for a while and have had a very positive experience. It helps me feel more relaxed, sleep better, and wake up feeling more refreshed. The sachets are convenient to take, and the taste is pleasant. I also appreciate that it is made with natural ingredients. Overall, it's a great product for anyone looking to support relaxation and restful sleep naturally.
I really enjoyed how convenient the soup was to prepare. All I had to do was add hot water and let it steep for a couple of hours, which made it easy to fit into my day without any cooking.
The soup had a comforting, home-cooked taste, and I liked that I could see the real ingredients after it had steeped. It felt warm and nourishing, especially on days when I wanted something light and comforting.
Overall, I think it's a great option for anyone with a busy lifestyle who still wants something quick, wholesome, and easy to enjoy. The preparation is simple, the flavour is enjoyable, and it's something I can see myself reaching for when I want a fuss-free, comforting meal.